Unbox Your Birch Mattress
A more natural night's sleep is just 4 easy steps away. Follow the steps below to open and set up your Birch mattress.
Please note: Your Birch mattress should be opened and expanded within 4 weeks of delivery.
Unboxing Your Birch Mattress
Your new Birch mattress will be shipped direct and ready in four easy steps: Unpack, Unroll, and Unwind. See the steps in action below:
Birch Natural, Luxe, or Kids Mattress
Unpack
Step 1
Open the lid of your Birch box and place it on its side. Pull the bed out of the box to unpack.
Unroll
Step 2
Once out of the box, pull on the plastic tab to unroll your mattress from the rest of the packaging.
Unwrap
Step 3
Place your Birch on your sleeping surface and using scissors, cut carefully to unwrap the final layer of plastic. Be careful not to cut the bed!
Unwind
Step 4
Your new Birch mattress will need 1-2 hours to unwind and fully expand. And then, it'll be your turn.
Birch Elite Mattress
Assembling Your Elite Mattress
Your Elite mattress will arrive in two separate boxes and come together for a truly luxurious sleep experience.
To get started: we highly recommend bringing both of your Birch Elite boxes into your bedroom. Remove both rolled up portions of your mattress from their box and set both boxes aside for recycling.
Step 1
Remove the outer layer of plastic from the both encased support base and comfort insert. Place the encased support base of your mattress on your sleeping surface and carefully cut and unwrap the inner layer of plastic.
Allow the base to begin expanding. Unzip and open the pillow top cover.
Step 2
Place the comfort insert on top of the encased support base, with the heat seal displaying your Birch mattress model at the foot of the bed. The heat seal should be legible (not upside down) when in position. If the mattress model name is upside down, please flip your comfort insert over for proper positioning.
Step 3
Securely zip the pillow top surface back to your encased support base, fully enveloping the comfort insert.
Step 4
Your Elite mattress may take up to 2 hours to fully expand. Then it's your turn to indulge in the luxurious sleep experience you deserve.
FAQs
We recommend avoiding the use of a traditional box spring directly under your mattress. Instead, we suggest using either a solid platform bed or a slatted foundation with firm, flat and thick slats, to properly support your Birch mattress. No matter which support system you choose, the slats should be no wider than 5.5 inches apart, as that could cause sagging and could potentially void your warranty. Learn more
We created the Birch Foundation to take the place of traditional box spring and provide a complementary natural aesthetic for your sleep setup.
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Emily
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Emily
@oursouthwestnest
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