Unbox Your Birch Mattress
Please note: Your Birch mattress should be opened and expanded within 4 weeks of delivery.
Step 1
Unpack
Step 2
Unroll
Step 3
Unwrap
Step 4
Unwind
Birch Elite Mattress
Assembling Your Elite Mattress
Your Elite mattress will arrive in two separate boxes and come together for a truly luxurious sleep experience.
To get started: we highly recommend bringing both of your Birch Elite boxes into your bedroom. Remove both rolled up portions of your mattress from their box and set both boxes aside for recycling.
Step 1
Remove the outer layer of plastic from the both encased support base and comfort insert. Place the encased support base of your mattress on your sleeping surface and carefully cut and unwrap the inner layer of plastic.
Allow the base to begin expanding. Unzip and open the pillow top cover.
Step 2
Place the comfort insert on top of the encased support base, with the heat seal displaying your Birch mattress model at the foot of the bed. The heat seal should be legible (not upside down) when in position. If the mattress model name is upside down, please flip your comfort insert over for proper positioning.
Step 3
Securely zip the pillow top surface back to your encased support base, fully enveloping the comfort insert.
Step 4
Your Elite mattress may take up to 2 hours to fully expand. Then it's your turn to indulge in the luxurious sleep experience you deserve.
FAQs
We recommend avoiding the use of a traditional box spring directly under your mattress. Instead, we suggest using either a solid platform bed or a slatted foundation with firm, flat and thick slats, to properly support your Birch mattress. No matter which support system you choose, the slats should be no wider than 5.5 inches apart, as that could cause sagging and could potentially void your warranty. Learn more
We created the Birch Foundation to take the place of traditional box spring and provide a complementary natural aesthetic for your sleep setup.