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Have Questions? Contact Us! 

Our customer experience team is here to answer your questions and help with your orders seven days a week, from 10am to 6pm ET.

If you’d like to look up the status of your order, you can do so here.

If you have general questions about shipping, take a look at our shipping information here.

If you still have questions, we’re happy to help! Customer inquiry volumes are higher than usual - our team is doing our best to reply as quickly as possible!
Email Us
By using the form here. Our team is responding to emails from 10am to 6pm ET, seven days a week.
Chat With Us
Monday - Friday, 10am - 6pm ET.
Schedule a Call
With our team here! Call blocks fill up quickly - the soonest available may be weeks ahead of us. If you need to change your order or initiate a return or replacement, please email us using this form.
We're closed: New Years Day | MLK Day | Fourth of July | Thanksgiving Day | Christmas Day

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Press, Influencers & Partnerships

Get in contact with our marketing team at [email protected].

Careers

If you’re interested in pursuing a career at Birch, take a look here!
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